Client Retention Management Front End

Dempsey Resource Management Inc.

＄269-359[Monthly]
On-site - Angeles1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Handle and coordinate client calls on routine concerns, ensuring smooth transitions, resolution, and escalation when needed.
  • Manage client emails via the centralized repository, ensuring timely, accurate responses and proper documentation.
  • Identify and follow up on AMLA requirements, track document status, and ensure client compliance through regular communication.
  • Prepare, revise, and track MOAs, manage signing and notarization, and submit copies to clients and Audit Team.

Requirements

  • 25–32 years old
  • With a pleasing personality; height is a plus
  • Bachelor’s degree in Business, Marketing, Communications, or a related field
  • Experience in client retention, customer service, or administrative roles
  • Strong organizational skills and attention to detail
  • Excellent communication and problem-solving abilities
  • Proficient in CRM systems and Microsoft Office Suite
CRM systemsMicrosoft Office Suite
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Maria Palma

Talent Acquisition ManagerDempsey Resource Management Inc.

More than ten replies today

Working Location

Angles, Angeles. Angeles, Pampanga, Philippines

Posted on 15 May 2025

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Dempsey Resource Management Inc.

101-500 Employees

Human Resources & Recruitment

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