Transec BPO Solutions Inc. Chat & Back Office Support • PURE NON-VOICE

Transec BPO Solutions Inc.

＄265-442[Monthly]

Hybrid - Pasig1-3 Yrs ExpBachelorFull-time

Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Others
Company Social Events
Perks Benefits
Company Equipment, Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Birthday Leave, Sick Leave, Vacation Leave
Work-Life Balance
Work from Home

Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Bachelor’s degree in any field, preferably an IT-related course.
Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
Work background in using chat and/or email communication is highly preferred.
Prior experience in a technical account is a huge plus.
Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
Must have excellent writing skills in English; good speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work on night shift.

Computer LiterateMS OfficeCustomer Oriented