Customer Service Associate
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus, Employee of the Month Award, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide excellent customer service via phone, email, and chat.
- Handle inquiries, complaints, and feedback efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to ensure customer satisfaction.
- Meet performance metrics and targets.
- Participate in training sessions to improve skills.
Requirements
- Educational Qualifications: High School or Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficiency in English, strong customer service skills, and effective communication abilities are essential.
- Responsibilities and Duties: Handle customer inquiries, provide information, and resolve issues promptly.
- Working Conditions: Office environment with potential evening and weekend shifts.
- Qualities and Traits: Patience, adaptability, a positive attitude, and a strong work ethic are key.
Steven Santiago
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Pasig. Pasig, Metro Manila, Philippines
Posted on 17 July 2025
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