Call Center Representative

MD-TORCH Solutions

Urgent
$266-354[Monthly]
On-site - Misamis OrientalNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Provide exceptional customer service while addressing inquiries via phone, email, or chat.
  • Resolve complaints and issues efficiently, ensuring customer satisfaction.
  • Document interactions in the CRM system accurately.
  • Collaborate with team members to improve service quality.
  • Maintain knowledge of products and services to assist customers effectively.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
  • Working Conditions: Fast-paced call center environment, shift work may be required.
  • Qualities and Traits: Patience, empathy, resilience, and a positive attitude are essential.
Customer Service
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Anna Fuentes

Marketing AssociateMD-TORCH Solutions

High response rate

Working Location

21, Cagayan de Oro. Cagayan de Oro, Misamis Oriental, Philippines

Posted on 21 May 2025

MD-TORCH Solutions

No financing required

<50 Employees

Human Resources & Recruitment

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TORCH Solutions

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