Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

＄266-444[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

  • Handle incoming customer inquiries via phone and email.
  • Provide accurate information and resolve issues efficiently.
  • Maintain a high level of customer satisfaction.
  • Document interactions and update customer records.
  • Work collaboratively with team members to achieve performance targets.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
  • Working Conditions: Office environment, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, adaptability, and strong work ethic.
Customer Service
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Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Working Location

1180 Building, Eastwood City Cyberpark. G Flr., Unit 103 International Centre For Inf, 1800, Eastwood Ave, Quezon City, 1110, Philippines

Posted on 18 June 2025

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