Call Center Representative

Metacom Careers

₱30-45K[Monthly]
Remote<1 Yr ExpDiplomaFull-time
Share

Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits

  • Professional Development

    Career Development

  • Time Off & Leave

    Paid Time Off, Paid Holidays, Government Mandated Leave

Description

  • Handle customer inquiries, resolve issues, and provide product information.
  • Answer incoming calls and handle inquiries.
  • Provide exceptional customer service and support.
  • Resolve complaints and issues efficiently.
  • Document interactions and update customer records.
  • Manage follow-up calls and ensure customer satisfaction.
  • Work collaboratively with team members to enhance service quality.
  • Adhere to call center policies and procedures.

Requirements

  • Educational Qualifications: At least 2 years in college or equivalent is required.
  • Experience Level: Less than 1 year of experience in customer service or call center roles.
  • Skills and Competencies: Proficient in the English language, strong customer service orientation, and excellent problem-solving abilities.
  • Working Conditions: Primarily office-based with a standard schedule, potentially requiring shift work.
  • Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
English LanguageCustomer ServiceProblem Solving
Preview

Ezem Dela Cruz

HR OfficerMetacom Careers

More than ten replies today

Posted on 08 May 2025

Explore similar jobs

View more similar jobs

Metacom Careers

Unfinanced / Angel

101-500 Employees

BPO & Call Center

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.