Call Center Representative
KMDC Employment Services
Remote Details
Open Country：Philippines
Language Requirements：English
Job Description
Description
- Answer incoming calls and assist customers with inquiries and issues.
- Provide accurate product and service information to clients.
- Document interactions in the call management system.
- Resolve customer complaints efficiently and effectively.
- Maintain a high level of professionalism and empathy.
- Collaborate with team members to enhance customer experience.
Requirements
- Educational Qualifications: at least 2 yr. college graduate/2yr. associate graduate.
- Experience Level: At least 1year international Call Center Experience/ 1 yr. Any face to face customer service related experience.
- Skills and Competencies: Excellent communication, and computer literate.
- Responsibilities and Duties: Handle inbound calls, assist customers, and resolve inquiries efficiently.
- Working Conditions: Nightshift, long time Temporary Work from home, applicants living within Central Luzon/2hr. ride from Clark Pampanga only.
- Qualities and Traits: Patient, adaptable, and possess strong interpersonal skills.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
Replied 9 minutes ago
Benefits
Employee Recognition and Rewards
Performance Bonus
Insurance Health & Wellness
Health Insurance, Family/Dependent Health, Life Insurance
Professional Development
Career Development
Time Off & Leave
Paid Holidays
Posted on 14 January 2025
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