Call Center Agent

MD-TORCH Solutions

Urgent
＄346-433[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Assist customers with inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Handle complaints and resolve issues efficiently.
  • Maintain customer records accurately in the system.
  • Collaborate with team members to improve service quality.
  • Achieve KPIs and contribute to team goals.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No previous experience required; ideal for entry-level candidates.
  • Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
  • Working Conditions: Office environment, with possible call center settings; may involve shift work.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential.
Customer Service
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Anna Fuentes

Marketing AssociateMD-TORCH Solutions

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Working Location

503, Cebu City. Cebu City, 6000 Cebu, Philippines

Posted on 21 May 2025

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