• We are seeking an experienced, customer-focused Store Supervisor to join our team at Alberto Shoes Corporation. As the Store Supervisor, you will be responsible for overseeing the day-to-day operations of our Ayala Cebu Center, ensuring exceptional customer service and driving sales. This is a full-time position that will play a vital role in the success of our retail business.

What you'll be doing

• Manage and coach a team of sales associates, providing guidance and feedback to help them deliver outstanding customer service
• Oversee store operations, including inventory management, merchandising, and cash handling procedures
• Analyze sales data and customer trends to identify opportunities for improvement and implement effective strategies to drive sales and profitability
• Ensure the store maintains high standards of cleanliness, organization, and visual merchandising
• Resolve customer inquiries and complaints in a timely and professional manner
• Collaborate with the regional management team to implement company policies and initiatives
• Assist with the training and development of new team member

• At least 2 years of experience in a retail supervisory or management role, preferably in the footwear or fashion industry
• Excellent customer service skills and the ability to lead and motivate a team
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Proficient in inventory management, cash handling, and inventory reporting
• A keen eye for visual merchandising and the ability to create engaging and visually appealing store displays
• A positive, energetic, and collaborative attitude
• Excellent communication and interpersonal skills