Associate Tech Service Desk
Unisys Philippines Limited L.L.C.
Job Description
Description
- Provide first-level technical support for hardware and software issues.
- Troubleshoot and resolve user inquiries via phone, email, and chat.
- Document and track service requests in the ticketing system.
- Assist in the onboarding of new users and setup of devices.
- Collaborate with team members to improve service processes.
- Provide technical assistance, troubleshoot software/hardware issues, and assist customers with inquiries.
Requirements
- Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience Level: Open to fresh graduates or students with relevant internships.
- Skills and Competencies: Strong tech support skills, excellent customer service, problem-solving abilities, and effective communication.
- Working Conditions: Primarily office-based with potential for remote support.
- Qualities and Traits: Patient, detail-oriented, proactive, and passionate about technology.
Lorebelle Baquillas
Senior Talent AcquisitionUnisys Philippines Limited L.L.C.
Working Location
Unisys Philippines Ltd
Posted on 27 May 2025
Explore similar jobs
View more similar jobsDesktop Support Engineer
Microgenesis Business Systems＄352-441[Monthly]
On-site - Mandaluyong1-3 Yrs ExpBachelorFull-time
Microgenesis Business SystemsRecruiter
IT Technical Support
Intelegencia＄441-529[Monthly]
On-site - Pasig1-3 Yrs ExpDiplomaFull-time
Marvin BerdinSourcing Specialist
IT Technical Support
1-Pentagon Credit and Lending Corp＄352-441[Monthly]
On-site - Manila<1 Yr ExpBachelorFull-time
ELLEN GRACE CASANDRAHR Director
IT Technical Support
Megalive Corporation＄352-441[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
MegaLive CorporationHR Officer
IT Technical Support
Camel Appliances Manufacturing Corporation＄264-441[Monthly]
On-site - Manila<1 Yr ExpBachelorFull-time
Camel Appiances RecruitmentHR Officer
Unisys Philippines Limited L.L.C.
Unfinanced / Angel
>1000 Employees
Information & Communication Technology
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
