Job Description
Airway BillQuotationCustomer ServiceStrategic PlanningQuality ManagementBilling
Description
- Tracks shipments details, locations, ETAs
- Handles import / export data for shipment and provide support for many steps of the transportation process
- Provides customer assistance by addressing problems and answering questions.
- Communicates with the higher management to prepare a strategy for operations to run efficiently
- Performs general clerical tasks such as filing, copying, and faxing documents.
- Works with carrier and third-party services
- Notifies customers if shipments are delayed
- Preparing quotations
- Should know how to communication with overseas agents for bookings
- Will be responsible for ensuring accurate information is entered into the system.
- Sending out timely alerts to customers/contractors (time slot requests, arrival notices, etc.).
- The job also requires consistent internal communication with out brokers and operations team.
- Will also monitor vessels, flights to keep files up to date with accurate arrival information.
- Cut airwaybill
- Billing of agents
Requirement
- Bachelor’s Degree in any field
- At least 2-3 years of experience in related field
- Preferably with background in Freight forwarding industry
- Preferably with experience using Cargowise One System
- Preferably with experience in AIR AND SEA FREIGHT
- With experience in Customer Service
- Excellent written and verbal communication
- Highly detail-oriented to inspect all inventory items and accurately prepare outgoing shipments for customers
- Willing to do Morning or Midshift schedule
- Applicants must be residing in NCR/ CALABARZON.