After Sales Technical Support

Havenzen Trading Co.

＄350-437[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance

  • Perks Benefits

    Annual Company Trip

  • Professional Development

    Professional Development

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Description

  • Provide technical support for customers post-purchase.
  • Troubleshoot and resolve product issues via phone, email, or chat.
  • Guide customers through product setup and usage.
  • Collaborate with tech team on product improvements.
  • Maintain documentation of customer interactions and solutions.
  • Train customers on product features and best practices.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years in after-sales support or technical assistance.
  • Skills and Competencies: Proficient in English, CRM software, excellent communication, and teamwork.
  • Working Conditions: Office environment with potential remote support tasks.
  • Qualities and Traits: Strong interpersonal abilities, detail-oriented, and proactive problem-solving skills.
English LanguageCustomer Relationship ManagementTeamworkSourcingExcellent Communication SkillsCRMAfter-Sales InstallationRelationship Building
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Mark Francis A. Pacheco

HR ManagerHavenzen Trading Co.

Replied 3 minutes ago

Working Location

2nd, GBW Building. 341 Quezon Ave, Santa Mesa Heights, Quezon City, 1114 Metro Manila, Philippines

Posted on 13 August 2025

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