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Hinduja Global Solutions
Information & Communication Technology
>1000 Employees
0Jobs0Boss
Diverse TeamOpen CommunicationYoung & Dynamic TeamEntrepreneurial
About
Culture and life
About Company
HGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment. As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive. HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations. HGS Customer Lifecycle Perspective • Increase customer lifetime value At HGS, we work to enhance every step of the consumer journey and increase customer lifetime value (CLV). A customer interaction isn’t just a one-time, siloed occurrence — it’s part of a long-term effort to cultivate the desired customer relationship. We embrace a true omnichannel approach by seamlessly engaging with consumers via phone, chat, email, mail, video, and social — and seeking out deflection and self-service opportunities. By mapping the journey and identifying moments of truth, we transform your contact center by increasing revenue, improving efficiency, and retaining customers — for life.
Company overview
Company size>1000 Employees
IndustryInformation & Communication Technology
Financing stageUnfinanced / Angel
Media
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Address

Quezon City, Quezon City, Metro Manila, Philippines

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